Rethinking trust in the digital age

27-30 June 2019

Trust is at the centre of human relations and is the glue that holds our society together. In business, trust is a critical ingredient for innovation and investment, to foster consumer loyalty and nurture employee motivation. Nowhere is this more apparent than in the digital economy where public trust in the benefits of the digital transformation has been the basis for economic growth and societal progress.

Trust in technologies – also called Digital Trust – is constantly challenged by an increasing number of security and privacy breaches, either by hackers or user data collection without clear user consent. Faith in the promise that new technology leads to progress and a better human future is beginning to dwindle as digitization is significantly transforming the world of work with uncertain outcomes. Such breaches also jeapodise consumer trust and confidence in the brand and company. Companies that engage in building digital trust and strengthening faith in a humane future will have a crucial competitive advantage.

What is trust? According to the Cambridge dictionary, trust is ‘to believe that someone is good and honest and will not harm you, or that something is safe and reliable’. In our private and professional lives, trust reduces uncertainties and enables reliance on others. In the digital economy public trust in the benefits of the digital transformation has been the basis for economic growth and societal progress. However, the general public is becoming increasingly aware that the convenience and possibilities afforded by emerging technologies also bear wide-ranging risks for business and society.

With the general public increasingly expecting ethical behavior from business and its leaders, trust building through ethical leadership has become as important as the services and products themselves. Businesses who establish clear values and ethics to inform compliance, governance and decision-making will ensure their brand’s reputation. Given that it is individuals rather than organizations who make the decisions, businesses need to strengthen ethical leadership at all levels to avoid trust breaches. Companies that go beyond the legal requirements and ask themselves, ‘what is the “right” thing to do?’, will gain an important economic advantage over those who do not.

  • a clear understanding of specific trust challenges
  • an awareness of various forms of trust building in the digital age
  • IofC’s ethical leadership approach
  • business best-practices tools and actions to strengthen stakeholder trust
  • the results of an in-depth personal investigation of your own degree of trust in the digital transformation
  • energy from having disconnected from your busy life and met a diversity of people
  • an enlarged network, built over three full days of activities
  • structured activities such as panels and workshops, but also time and space for a ‘recharging’ retreat experience
  • learning through personal and professional best-practices from expert speakers and participants
  • an international conference that reflects ‘global contrasts and perspectives’ on the impact of disruptive innovation
  • optional morning ‘quiet time sessions’ giving leaders the opportunity to practice inner listening and to identify concrete steps for values-based leadership

Ethical Leadership in Business welcomes around 70-80 leaders from various business sectors. The group is purposefully kept at this size to allow speakers and participants to contribute to the learning journey and engage in conversations that create a sense of community throughout the event.

The Ethical Leadership in Business event is a conference-retreat that offers structured activities such as panels and workshops, but also time and space for a ‘recharging’ retreat experience. 

Please note that Ethical Leadership in Business 2019 will take place in parallel to the Caux Dialogue on Land and Security 2019. 

The Caux Forum – ethics in business – provides a very open and calm environment for conversations to take place where we take the time to listen. This means we can tackle tricky topics differently from how they are treated in the press which is always the same. Here we can share ideas with a new approach to ethics and technology.

Father Eric Salobir, President OPTIC Technology

I’m leaving the conference enriched and content, and with considerable take-aways for my professional life.

Antonio Hautle, Global Compact Network Switzerland, Senior Programme Leader & Network Representative

 

The idea of self-reflection and what you can do on a personal level to have a bigger impact in the world is really important.

Tara Scanlan, Customer Success Group, Salesforce

speakers

Friday 03 May 2019 12:58 pm
Sebastien Fabre
Vice President
Airline and Airport Solutions, SITA
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Sébastien Fabre makes air travel easy every step of the way, by developing a portfolio of solutions that provide a seamless passenger journey (passenger & baggage processing), supporting efficient and smooth operations at the airport and allowing stakeholders across the air transport industry to work better together through the common SITA Platform and Data services. Prior to SITA, he held various positions in R&D, product development and business unit management for Equant and Orange Business Services in areas such as Unified Communications, Mobility, Security and Integration Services. Sébastien is a graduate of Telecom Paris and the Eurecom Institute.
Brian Iselin
Founder of slavefreetrade
Australia
Brian Iselin is a former soldier and Federal Agent. For the last 17 years he has conducted modern slavery operations in almost 50 countries. He now runs slavefreetrade, a Swiss NGO providing the world’s first Human Rights Compliance Platform for assessing and monitoring workplace conditions globally in real time.
Bram Jonker
Innovation & Technology Lead
Deloitte (Netherlands)
Bram Jonker is a successful entrepreneur, who founded and sold multiple companies in data analytics in the healthcare industry. Nowadays, he is a leader in driving the adoption of disruptive technologies in a corporate environment. He believes that only by empowering people with an understanding of these changes can we transform perceived threats into great opportunities for our world.
Kaspar Kork
Deputy Director of Global Business Development
Estonian Investment Agency
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Kaspar Kork (30) is a mix of different experiences from different fields. He is the Deputy Director of Global Business Development at Estonian Investment Agency which is a subdivision of a governmental organization called Enterprise Estonia. Before he worked for a Estonian local bank (LHV) in their asset management department for 5 years. Kaspar studied Thermal Power Engineering at Tallinn University of Technology and holds a BA degree. He is currently acquiring an International Business Administration (MBA). He is an athletic person and loves discipline. He is the Estonian champion in orienteering and has been doing this sport for 10 years.
Peace Kuteesa
Founder of Zimba Women
Uganda
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Peace N. Kuteesa is the founder Zimba Women which provides tools and technology platforms, business training and mentorship for women-led SME's enabling them to manage and scale their businesses in Uganda, Kenya and Rwanda. Peace has worked on technical IT projects for international organizations like U.S Mission Uganda, World Bank and United Nations for over 10 years. A Computer Engineer working at integration of cybersecurity, internet safety and inclusion of ICT in business, a member of International Consortium of Minority Cybersecurity Professionals, 2019 Paris Global Women in Tech Awards Winner,2018 Uganda Women4Women Awards winner and 2017 Young Achievers Awards Uganda Winner; her goal is Inspiring more women to pursue STEM and Entrepreneurial careers
Tom Marshall
Innovation Community Ambassador
Deloitte (Netherlands)
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Tom Marshall is passionate about empowering people to live more meaningful working lives. Since founding Extraordinary Life in 2016, he has inspired thousands of people internationally during his talks and sessions. Audiences and venues have ranged from corporate executives to local communities in Uganda and 5000 students at a stadium in The Netherlands. He also supports Deloitte professionals to harness the benefits of technological innovation in his work as an innovation consultant. In 2018 he received the Rotterdam School of Management Distinguished Alumnus award.
Anne-Catherine Melnotte
PMO and Change Management Director
Firmenich
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Convinced that digital transformation is a true opportunity for personal and company growth Anne-Catherine Melnotte juggles every day with the strategic organizational change journey her company developed while empowering her colleagues with new methods to create a highly responsible data-driven strategy. After a Master in Economics and another one in Strategic Marketing she joined Firmenich where she built a guiding PMO framework, coupled with a strong team of Change Managers, in order to support their digital transformation. Making sure that their digital objectives are met and also ensuring the team is fully embarked on their digital transformation journey is her first priority. Adapting the way we work for tomorrow’s world allows her to wake up every morning with a growing passion for her job.
Jowan Österlund
Biotech Entrepreneur
Sweden
Jowan Österlund is getting under people’s skin, one microchip implant at the time. A body piercer turned biotech entrepreneur, he’s leading commercial biohacking in Sweden with his vision of seamless interaction between humans and technology. It’s an evolution that could shift us from the internet of things to what he’s dubbed “the internet of us”. (photo: Janus Engel)
Suat Top
President
SATT IDF Innov / France
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Passionate about science since his childhood, Suat Top naturally turned to Research. After a doctoral thesis in the field of Physics he got a position of Professor in Quantum Physics at the University of Paris-Saclay in 2008. During more than 15 years Suat studied, taught and lead Research in the field of quantum physics with the constant desire to understand all the secrets of the Nature. The hazards of life have led him to focus on the harmful effects that radio-waves could have on living organisms. Aware of the risk that the development of WiFi antennas and the Internet of Things could bring to our children, he developed a technology that allows people to be connected to Internet not with radio-waves but any artificial light spots around us.
Laura Tocmacov Venchiarutti
Director
impactIA
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Laura Tocmacov Venchiarutti heads impactIA. The foundation operates the concrete applications of Artificial Intelligence on work in a sustainable approach. Trained at the Massachusetts Institute of Technology (MIT) in "Artificial Intelligence & Business Strategy", Laura specializes in the ethical aspects of Artificial Intelligence and their integration into companies and has been working in the field of employability for more than 20 years.

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fees

Basic Room Twin
  • Accommodation and food*CHF 255 (3 nights)
  • Forum FeesCHF 540
  • TotalCHF 795
Basic Room Single
  • Accommodation and food*CHF 315 (3 nights)
  • Forum FeesCHF 540
  • TotalCHF 855
Standard Room Twin
  • Accommodation and food *CHF 285 (3 nights)
  • Forum FeesCHF 540
  • TotalCHF 825
Standar Room Single
  • Accommodation and food*CHF 375 (3 nights)
  • Forum FeesCHF 540
  • TotalCHF 915
Premium room Twin
  • Accommodation and food*CHF 435 (3 nights)
  • Forum FeesCHF 540
  • TotalCHF 975
Premium room Single
  • Accommodation and food*CHF 525 (3 nights)
  • Forum FeesCHF 540
  • TotalCHF 1065

* Prices per person per night with full board.

We apply a registration fee of CHF 50 to all registrations.

Not included is the mandatory city tax of CHF 2.00 per person per night (free of charge for children up to the age of 15).

Click here for more information on the fees, possible subsidies and the different room categories.


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Preliminary programme

Rethinking trust in the digital age

programme

Thursday, 27 June

15:45 - 13:15

Tea

16:30 - 18:15

Introduction: In tech we trust – for now!

In both our private and professional lives, trust reduces uncertainties whilst at the same time enabling reliance on others. In the digital age, as the general public is becoming increasingly aware that the convenience and possibilities afforded by emerging technologies also bear wide-ranging risks for business and society, trust has become as important as the digital services and products themselves. During the first session of the conference we will outline the key digital trust challenges and why the private sector is well positioned to take the lead in building trust in the digital age.

 

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Trust-Incubator

The Ethical Leadership in Business Conference-Retreat facilitates the co-creation of a "Trust-Incubator", which will enable businesses to share best-practices, personal experiences and tools to enhance corporate trust culture on an ongoing basis. It will be launched at the opening of ELB, while actionable recommendations will be communicated on the final day.

Tom Marshall, Innovation Community Ambassador, Deloitte (Netherlands)

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Keynote: The role of digital cooperation to build a trusted digital future

Trust in a safe and inclusive digital future cannot be built in isolation. Instead, there needs to be enhanced cooperation in the digital space between governments, the private sector, civil society, international organizations, academia, the technical community and other relevant stakeholders. Cathy Mulligan (United Kingdom), Visiting Research Fellow Imperial College Centre for Cryptocurrency and member of the UN High-level Panel on Digital Cooperation – established in 2018 by the Secretary-General António Guterres – will share first results of this cooperation process and its implications for business.

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Community Group

In this safe-space, leaders can talk openly about the effect of trust trends on their businesses and leadership style.

 

18:30 - 19:45

Dinner

20:00 - 21:30

Welcome to Caux

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Evening Drinks

Friday, 28 June

07:15 - 07:45

Time for reflection

07:45 - 08:45

Breakfast

09:15 - 09:30

The human factor

09:30 - 11:00

Morning plenary

Panel discussion: It’s better technology that will improve digital trust! Or not?

Leaving a trail of personal data as we go about our personal and work lives is now unavoidable since even the simplest of daily tasks often involves a digital or online interaction. Trust in cyber security, data privacy, business transparency and accountability in the context of digital services and products – also called digital trust – is widely challenged by data hacks, identity thefts, black mailing, user profiling by business, government censorship, etc. Growing distrust goes hand in hand with a lack of acceptance of new technologies, as reflected by the ‘#DeleteFacebook movement’ and attacks on self-driving cars or delivery robots. Which technology solutions can be developed to rebuild and sustain digital trust? What role do values and ethics play in strengthening trust in the digital economy? Or, is it time to redefine the concept of trust in the digital age? International panelists will exchange diverse views on the opportunities and limits of technology and ethics in fostering digital trust.

11:15 - 12:15

Community group

In this safe-space, leaders can explore their personal limits and opportunities to leading the digital journey.

12:30 - 13:30

Lunch

13:30 - 15:30

Optional: Free time or guided nature walk or guided tour of the Caux Palace

15:45 - 16:15

Tea & Questions

16:30 - 18:15

Practical sessions & Workshops

How to improve digital trust in business?

In workshops, storytelling rounds and best-practice cafés, leaders and experts will exchange in small groups their experience and tools regarding ‘best-and-worse practices’ of trust building in the digital age. We will look at various examples of trust building through technology for example blockchain and how to integrate ethics and values into the innovation process and life-cycle of new technologies. There will also be the opportunity to experience an IofC Leadership session.

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Trust-Incubator

Daily summary session

18:30 - 19:45

Dinner

20:00 - 21:30

Evening Programme

To be confirmed

Saturday, 29 June

07:15 - 07:45

Time for reflection

07:45 - 08:45

Breakfast

09:15 - 09:30

The human factor

09:30 - 11:00

Morning plenary

Panel discussion: Will the digital transformation humanize work?

Will innovation in areas such as AI, automation, blockchain, the internet of things (IoT) and augmented reality reduce tedious tasks for humans, create more physical safety at work and empower humans to be more creative, spontaneous, and personal? In short, will technology humanize work? Or will the digital transformation lead to increased employee surveillance, job displacement, income insecurity and the robotization of humans? International panelists will share differing views on how business can empower employees, customers and society at large to strengthen trust in the changing world of work. Bram Jonker, Innovation & Technology Lead, Deloitte (Netherlands)

11:15 - 12:15

Community group

In this safe-space, we will look at what sort of leadership behaviors support human opportunities in the digital age. Leaders are invited to explore the impact of self-reflection, empathy, compassion and creativity on their daily work life.

12:30 - 13:30

Lunch

13:30 - 15:30

Free time or guided nature walk or guided tour of the Caux Palace

15:45 - 16:15

Tea & Questions

16:30 - 18:15

Practical sessions & Workshops

How can we build trust in a human digital future?

In this practical session, leaders will work together in various workshops, storytelling rounds and best -practice cafés to explore how businesses can empower employees, customers and society at large to strengthen trust in the growing digitalization. There will also be the opportunity to experience an IofC Leadership session

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Trust Incubator

Daily summary session

18:30 - 19:45

Dinner

20:00 - 21:30

Evening Programme

To be confirmed

Sunday, 30 June

07:15 - 07:45

Time for reflection

07:45 - 08:45

Breakfast

09:15 - 09:30

The human factor

09:30 - 11:00

Morning plenary

Panel discussion: From rethinking trust to building trusted partnerships: Welcome to the Trust Incubator!

In an interconnected, globalized and interdependent world, trust in the digital transformation cannot be fostered in isolation. It is crucial to co-create with stakeholders a shared vision of a trusted future. The Caux Forum Ethical Leadership in Business International panelists will share different cross-sector initiatives related to the digital economy and exchange views with participants on how the initiative of building a “Trust Incubator” will complement the existing landscape of partnerships.

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Community group

In a more intimate and private group session, leaders will exchange their impressions and take-aways of the conference-retreat.

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Trust-Incubator closing session

Actionable recommendations on how to build a “Trust Incubator” will be shared with the audience and on social media.

12:30 - 13:30

Lunch